Solutions · Human-in-the-loop
Lena drives. You stay in control.
Set the policies. Watch the audit trail. Approve the consequential actions. Lena escalates when it should — and never when it shouldn't.
100%Audited
LiveSIEM stream
Per-agentPolicy
0PII exposure
The problem
Autonomous agents that act without oversight are a liability. So are agents that escalate everything to a human — they save no time. The right balance is policy-driven.
Define policies per agent: confidence thresholds, action whitelists, value caps.
Approval queues for the consequential calls; auto-execute the routine ones.
Full audit trail of every agent action, streamed live to your SIEM or BI stack.
Agents Lena uses for thisSee all agents
🛡️
Compliance Officer
PII redaction + audit trail
SIEMDatadogSplunk
🛟
Tier-1 Support
Handles routine support tickets
ZendeskIntercomSalesforce Service
📊
Insights Engine
Live dashboards + sentiment
SnowflakeBigQueryLooker
Connects to
SIEMDatadogSplunkZendeskIntercomSalesforce ServiceSnowflakeBigQuery