Meet Lena

Agents that just
do the work.

Better.Faster.Cheaper.

Lena is a team of agents that answer your calls, book your appointments, send the follow-ups, and handle the busywork — for you at home, at your shop, or across your enterprise.

You brief Lena once. She runs in the background, 24/7, and only taps you when a human is actually needed.

Contact us
ForPersonal lifeYour shopYour enterprise

Call answered

9:47 pm · Maria

Salesforce · Contact updatedauto

Maria Chen

Account: Sunrise Dental · Lead status updated

Stage

Booked

Source

Inbound

Synced via Lena
Gmail · Sent0:03 ago
Tomaria@gmail.com

Your Tuesday 3 pm visit · confirmed

Hi Maria — your dental cleaning is locked in for Tuesday, 3:00 pm with Dr. Patel. We've added it to your calendar…

directions.pdf
WhatsApp · Sunrise Dental
Can I move my appointment to Thursday?11:02
Of course — Thu 2pm or Fri 10am open with Dr. Patel. Which works?11:02 · Lena ✓✓
Jira · OPS-1284 createdauto

Follow up · Maria Chen post-visit survey

TaskAssignee: Front-desk team
To Do· due Wed
HubSpot · Deal movedjust now

Acme HVAC · $4,200 / 12-mo

Discovery→Qualified→Proposal
Lena logged a call · 4 min
Calendar · Sunrise Dental

Tue · Apr 23

2:00
2:30
3:00
3:30

Maria Chen · cleaning · 30 min

Slack · #front-desk-opsjust now
L

Lena APP

📋 Daily summary — 23 calls handled · 12 booked · 0 missed.

view full report
Voice · live transcript0:34
LenaSunrise Dental, this is Lena — how can I help?
MariaI need to book a cleaning, ideally Tuesday afternoon.
LenaI can do Tuesday at 3 pm with Dr. Patel.
MariaYes please.
LenaBooked — confirmation just sent.
Lena · Sunrise Dental front deskLIVE
MC

Maria Chen

Inbound · 9:47 pm · 00:34

Live
Lena: “Tuesday at 3 pm works perfectly — I'll send the confirmation now.”
3 calendars checkedSMS + email queuedCRM logged
Playback · Maria Chen01:42
MC
INBOUND · 9:47 PM
rec
Lena: Tuesday 3 pm — ok?
Yes please ✓
01:02 / 01:42
Workflow · Inbound bookingauto-run
Front Desk
Booker
SMS
Email
CRM sync
5 agents in flightavg 00:34
Outlook · Calendar inviteauto

Tuesday 3:00 pm · Maria + Dr. Patel

Sent · accepted · added to both calendars

Zoom · Meeting scheduledauto

Polaris kickoff · 30 min

Wed 11 am · agenda + link sent

Stripe · Payment receivedpaid

$129.00 · Maria Chen

Card ending 4242 · receipt sent

Zendesk · Ticket triagedL1

#8821 — refund question

Auto-resolved · CSAT 5/5 · closed

Notion · Call notes captured

Maria Chen · post-visit recap

3 bullets · saved to Patient page

Linear · Issue loggedauto

ENG-417 · Booking flow ramp

Tagged · backlog · Q2 cycle

DocuSign · Sent for signing

Patient intake · Maria Chen

Awaiting signature · expires 7d

Asana · Task created

Order Dr. Patel's supplies

Assigned to ops · due Mon

Teams · #front-deskping

Lena posted a recap

23 calls · 12 booked · 0 missed

Intercom · Web chat assist

"Do you accept Aetna?"

Auto-replied · convo handed off

Live Demo
1Situation
2Mode
3Talk
4Done

① Your situation

Personal
For your shop
For your enterprise
Lena Studio
Coming soon
Voice
Type
Call
Booker
SMS Responder
Hold Skipper
Bill Negotiator
Family Caretaker
Subscription Watcher
Errand Runner
Inbox Tamer
Lena

← Pick situation

The Lena Platform

Two parts of one platform

Lena CX talks to your customers. Lena OS runs the team behind the scenes. One platform, every workflow.

Your front door

Lena CX

Every conversation with your customer — picked up, transcribed, answered, and confirmed. One Lena across every channel.

  • Inbound + outbound voice, 24/7
  • Branded avatar or voice-only
  • WhatsApp · SMS · web chat
  • 12+ languages, switched live
  • Real-time transcripts + sentiment
The orchestration brain

Lena OS

Picks the right agents for the job, runs the workflows, writes back to your systems, and keeps the audit trail your CISO already asked about.

  • Specialised agents on demand
  • Salesforce · HubSpot · Jira sync
  • Workflow automation + handoffs
  • SOC 2 / HIPAA aligned
  • Live diagnostics + observability

You brief Lena once. CX runs the customer-facing moment, OS picks the right agent and updates your stack — and it ships into production in days, not quarters.

lena

Workspace

Sunrise Dental · Front desk

Live
+18%

Calls handled

247

+4 pts

Auto-resolved

89%

this wk

Hours saved

32.4

EN · ES · HI · …

Languages live

12

Live activity

Last 5 minutes

streaming

  • Lena answered an inbound call

    Maria Chen · 9:47 pm · booked Tue 3 pm

    00:12

  • Confirmation email sent

    maria@gmail.com · Tuesday 3 pm visit

    00:43

  • Salesforce contact updated

    Stage → Booked · Source: Inbound

    00:51

  • Posted to #front-desk-ops

    Daily summary · 23 calls · 12 booked

    02:14

  • Jira ticket created (OPS-1284)

    Follow up · Maria Chen post-visit survey

    02:18

  • Spanish call handled live

    María Lopez · 4 min · booked + receipt

    03:02

Channels

Where Lena spent time

7d
Voice
62%
SMS + WhatsApp
24%
Email
9%
Web chat
5%

Integrations

All connected

10 live
SalesforceHubSpotSlackJiraGmailStripeZoomZendeskNotionLinear
AGENTS

2,000+ prebuilt agents.
Pick the ones that work for you. Ship in days.

Specialized agents for inbound, outbound, dispatch, support, and revenue — across home services, healthcare, hospitality, professional services, and more.

Showing 24 of 2,000+ agents
Business

The Dispatcher

Home Services · Inbound

Quotes diagnostic fees, filters tire-kickers, books technicians into your CRM.

dispatchschedulingquoting
Enterprise

Emergency Line

Home Services · Inbound

Triages after-hours emergency calls, dispatches on-call techs, collects photos via SMS.

emergencyafter-hours24/7
Business

Estimate Scheduler

Home Services · Inbound

Collects job details, square footage, and photos then books a free estimate slot.

estimatesscheduling
Enterprise

Estimate Follow-Up

Home Services · Outbound

Calls back leads who received estimates but haven't signed. Closes the loop.

follow-upoutboundclosing
Personal

Review Collector

Home Services · Outbound

Calls customers after job completion and walks them through leaving a 5-star Google review.

reviewsreputationgoogle
Business

Warranty Handler

Home Services · Inbound

Checks warranty status, creates warranty claims, and schedules follow-up visits.

warrantyclaims
Personal

Parts Status Line

Home Services · Inbound

Tells customers if their parts have arrived and reschedules the install appointment.

partsinventorystatus
Enterprise

Membership Seller

Home Services · Outbound

Pitches annual maintenance plans to past customers. Handles objections and signs them up.

membershipupsellmaintenance
Personal

Referral Asker

Home Services · Outbound

Asks happy customers for referrals and offers a discount code for their friends.

referralword-of-mouth
Business

Missed Call Callback

Home Services · Outbound

Automatically calls back every missed call within 60 seconds to capture the lead.

callbackspeed-to-leadmissed calls
Business

HVAC Dispatcher

HVAC · Inbound

Asks about unit type, symptoms, and age. Quotes diagnostic fee and books same-day service.

HVACdispatchAC
Business

Tune-Up Booker

HVAC · Outbound

Calls existing customers in spring/fall to book seasonal maintenance tune-ups.

HVACmaintenanceseasonal
Enterprise

Install Consultant

HVAC · Inbound

Pre-qualifies homeowners for new system installs. Collects home size, budget, and financing needs.

HVACinstallreplacement
Personal

Filter Reminder

HVAC · Outbound

Calls customers every 90 days to remind them to change filters. Upsells filter delivery subscriptions.

HVACfilterssubscription
Business

HVAC Warranty Agent

HVAC · Inbound

Checks system warranty status by serial number and schedules covered repairs.

HVACwarrantyclaims
Enterprise

HVAC Emergency Line

HVAC · Inbound

Handles after-hours no-heat and no-AC emergencies. Dispatches on-call technician.

HVACemergencyafter-hours
Business

IAQ Specialist

HVAC · Inbound

Educates callers on indoor air quality solutions — UV lights, purifiers, dehumidifiers.

HVACIAQair quality
Business

Commercial HVAC Line

HVAC · Inbound

Handles RTU, chiller, and boiler service calls for commercial properties.

HVACcommercialRTU
Personal

Duct Cleaning Booker

HVAC · Inbound

Quotes duct cleaning by number of vents and schedules the crew.

HVACduct cleaningvents
Business

Rebate Navigator

HVAC · Inbound

Walks callers through utility rebates and tax credits for high-efficiency system upgrades.

HVACrebatestax credits
Business

Plumbing Dispatcher

Plumbing · Inbound

Collects leak location, severity, and water shutoff status. Books emergency or standard visits.

plumbingdispatchleak
Business

Drain Clearing Agent

Plumbing · Inbound

Asks about drain type, clog symptoms, and access. Quotes clearing prices.

plumbingdrainclog
Enterprise

Bath Remodel Qualifier

Plumbing · Inbound

Pre-qualifies bathroom remodel leads on budget, timeline, and scope.

plumbingremodelbathroom
Business

Water Heater Line

Plumbing · Inbound

Diagnoses no-hot-water calls, quotes replacement vs repair, and books next-day service.

plumbingwater heatertankless

Need a custom agent?
We'll build it.

Bespoke agents tuned to your CRM, database, and workflows. Shipped in days, not months.

Everything you need to know

How Lena works, what Lena OS, Lena CX,and Lena Studio do, and how to get started.

Lena is a family of prebuilt agents that handle the work you'd rather not — calls, bookings, follow-ups, intake, dispatch, and the long tail of things that fall through the cracks. Lena agents are built on a single agent runtime (Lena OS), shipped as off-the-shelf voice and chat experiences (Lena CX), and customized for vertical workflows by Lena Studio.
Three audiences. Individuals who want their day back — a Lena that holds with the carrier, books the appointment, calls to check in on aging parents. Businesses that can't afford to miss a call — a Lena that picks up at 11pm, qualifies the lead, and books the next-day slot. Enterprises that need agentic automation with audit, compliance, multi-region deployment, and scale.
Lena agents pick up phone calls, respond to SMS and email, book appointments, dispatch jobs to the right person, hold on the line with vendors, escalate to a human when needed, route cases through your CRM, and produce a clean audit trail of every transaction. Browse the full catalog at asklena.ai/roster.
A chatbot answers questions inside a chat window. RPA scripts deterministic clicks across a UI. Lena reasons across a goal, picks the right tool for the moment, executes a real action — a call, a booking, an update — and recovers when the world doesn't go to plan. Lena OS is built for that kind of work, not for keyword routing or brittle scripts.
For individuals and businesses, sign up at asklena.ai and pick an agent from the catalog — most go live in 24 hours. For enterprise rollouts or anything bespoke, talk to Lena Studio.
GET STARTED

Put AI agents
to your work.

Tell us about the workflow you want handled. We'll show you the agents that fit, the tools they connect to, and a path to production in days.

30-minute walkthrough. No commitment.

Or join the waitlist

Lena Dashboard