Phoenix, AZ · 8-truck shopAcme HVAC
$14,000/month in recovered after-hours leads.
The owner couldn't answer the phone from a roof. Lena now picks up at 11pm, qualifies the no-heat call, books the next-day slot, and texts the on-call tech.
$14KRecovered/mo
100%After-hours capture
24 hrsSetup time
Front DeskDispatcherBooker
Atlanta, GA · 3 chairsSunrise Dental
New-patient bookings up 38%.
Front desk was missing four ringings during cleanings. Lena now picks up every time and books to the right hygienist column while staff drills.
+38%New patients
90 secAvg booking call
+22%No-show recovery
Front DeskBookerLead Tracker
Dallas, TX · 12-truck shopGreen Plumbing
Replaced a $60K/yr receptionist with a $99/mo Lena.
A human couldn't cover nights and weekends. Lena does, plus instant emergency triage, dispatching to the right tech, and customer-facing SMS confirmations.
$59KSaved/yr
24/7After-hours coverage
↑ 0.4Customer ratings
Front DeskDispatcherSMS Responder
Tampa, FL · Storm seasonOcean Roofing
Survived hurricane season at 200+ inspections/week.
Lena handled 200+ inspection-request calls/week through hurricane season. Zero queue, zero burnout, zero leads lost.
200+Inspections/wk
< 1 ringWait time
0Leads dropped
Front DeskBookerLead Tracker
Austin, TX · 18 agentsVelocity Real Estate
Pre-qualified leads, booked showings, kept agents on the road.
Lena texts back every listing inquiry within seconds, qualifies budget + timeline, and books showings into the right agent's calendar.
+47%Lead → showing
6 secAvg reply
100%After-hours leads
SMS ResponderBookerLead Tracker
Seattle, WA · Tow + repairCool Cats Auto
Emergency dispatch + insurance handling, 24/7.
Lena triages towing emergencies by severity, dispatches the right truck, and starts the insurance paperwork before the customer hangs up.
< 90 secAvg dispatch
210Tickets/wk
↓ 70%Insurance lag
Front DeskDispatcherSMS Responder
Chicago, IL · Pediatric dentalBright Smile Pediatric
Patient intake + no-show recovery on autopilot.
Lena collects insurance, primary concern, and parent details before the visit. Calls back no-shows the same day to refill the slot.
↓ 90 secIntake time
+22%Slot fill
↓ 10/wkFront-desk hours
Front DeskBookerSMS Responder
Los Angeles · 6 attorneysWestside Legal
Intake screener that runs the conflicts check first.
Lena triages new-matter calls against the firm's practice areas and conflicts list, books a paid consult only for qualified prospects.
+44%Qualified consults
↓ 81%Wasted intakes
↓ 6/wkAttorney hours
Front DeskLead TrackerBooker
Denver, CO · Solar + roofingRidgeline Roofing
Solar quote scheduler that doesn't miss a winter callback.
Lena qualifies solar inquiries, books the rooftop site survey, and follows up with seasonal callbacks for tax-credit windows.
+62%Site surveys/mo
100%Tax-credit window leads
↓ 70%Booking time
Front DeskBookerSMS Responder
Brooklyn, NY · 5 chairsStudio Salon
Text-back booking + waitlist that fills every cancellation.
Lena converts every missed call into an SMS thread, suggests 3 open slots, and offers cancellation slots first to waitlisted clients.
+18%Slot utilization
34%Waitlist conversion
60 secAvg booking
SMS ResponderBooker